How Long Can I Leave Feedback on Ebay

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Oft asked questions about Feedback

1. When should I exit Feedback?
2. What should I consider before rating a seller'south functioning?
3. Why are buyers who receive unpaid detail strikes allowed to leave Feedback?
4. Why are sellers allowed to leave only positive Feedback for buyers?
5. What should I do if I have a problem with a buyer?
   
6. How do I protect myself from buyers who don't follow eBay policies, and what is eBay doing to protect me?
   
7. Now that Common Feedback Withdrawal no longer exists, is it still possible for buyers to alter or withdraw their Feedback?
   
8. I received unfair Feedback. Will y'all remove it?

1. When should I leave Feedback?
   Buyers and sellers should leave Feedback within threescore days after the listing ends.
   • Sellers are encouraged to leave Feedback as before long as payment is received (or has cleared). That will start the Feedback process off on a good notation.
   
   
   • Buyers should wait to leave Feedback for sellers until after they receive the item. If the particular doesn't arrive, the buyer should double-check the shipping time in the item clarification and contact the seller if the packet is conspicuously late. If the seller sent a tracking number, the buyer should cheque with the carrier to see when the item should arrive. It'southward important to accept these steps before leaving Feedback.
2. What should I consider before rating a seller's performance?
   In full general, hither's what y'all should exist thinking almost when leaving Feedback for a seller:
   • Did you lot get what y'all were expecting, based on the particular description?
   
   
   • Was the detail packaged appropriately (to prevent damage during shipping)?
   
   
   • Did the seller send the item inside the timeframe indicated in the listing? (Think that international shipments may exist subject field to boosted delays.)
   
   
   • Were the shipping and handling costs reasonable?
   
   
   • If you communicated with the seller, were your questions or concerns addressed? Did the seller respond within a reasonable corporeality of time?
   
   
3. Why are buyers who receive unpaid item strikes allowed to leave Feedback?
   Because nosotros don't know when a buyer has actually paid, buyers are allowed to go on using eBay as they normally would, and that includes leaving Feedback. However, eBay will remove any neutral or negative Feedback left by the buyer in any of these cases:
   • The buyer doesn't respond to the unpaid item procedure.
   
   
   • The response indicates that the buyer isn't following eBay guidelines (for example, the buyer concluded upward purchasing the detail somewhere else).
   
   
   • The buyer ends upward getting suspended for the unpaid item or a different policy violation.
   
   
4. Why are sellers allowed to exit only positive Feedback for buyers?
   Sellers used to exist able to leave negative Feedback for buyers. Unfortunately, nosotros institute that when buyers had bad experiences with sellers, they were often reluctant to get out neutral or negative Feedback out of fearfulness that the seller would retaliate by leaving negative Feedback for them. And when buyers did receive unfair negative Feedback, they usually decreased their shopping on eBay. Overall, it became articulate that the fear of retaliatory negative Feedback made it more difficult for proficient sellers to distinguish themselves from not-so-good sellers, and fabricated the Feedback system as a whole less reliable.
5. What should I do if I accept a problem with a buyer?
   If y'all experience a problem with a buyer delight report it to u.s.a. using the seller reporting hub and nosotros'll follow up.
6. How do I protect myself from buyers who don't follow eBay policies, and what is eBay doing to protect me?
   Specifying what types of buyers are allowed to purchase from you lot can be constructive protection, and so we encourage sellers to add buyer requirements to their listings. If you lot apply Buy It Now, you can also crave buyers to pay immediately using PayPal.

   eBay is proactively educating buyers and taking activeness in cases of Feedback corruption. We also provide enhanced Feedback protection for unpaid items.

   See what else eBay is doing to protect sellers.

7. How that Mutual Feedback Withdrawal no longer exists, is information technology even so possible for buyers to change or withdraw their Feedback?
   Yes. Buyers can revise Feedback they've left for sellers in the case of a mistake. Unlike Mutual Feedback Withdrawal, buyers will be able to change the actual annotate itself, non just withdraw the rating.
8. I received unfair Feedback. Volition you remove it?
   eBay will remove Feedback ratings and comments in certain limited situations. Please meet the Feedback Withdrawal and Removal folio to review the guidelines for Feedback removal. If the Feedback y'all were left meets the guidelines, please study it to us.

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Feedback basics

Feedback tools

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Source: https://pages.ebay.com/services/forum/changes.html

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